Terms of Service

Agreement to Terms

By accessing or using VowsPerfect ("the Service"), operated by **vows perfect** ("the Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Refund Policy

We want you to be completely satisfied with your experience. Because we are confident in the quality of our service, we offer a straightforward refund policy:

• 14-Day Money Back Guarantee: You are entitled to a full refund for any reason within 14 days of your initial purchase.
• Refund requests are processed immediately and are usually completed within 5-7 business days.
• To request a refund, simply email support@vowsperfect.com with your order details.

Service Description & Expertise

VowsPerfect provides high-touch wedding vow writing services. Our process combines advanced storytelling techniques with manual refinement to ensure quality and personalization:

• Classic: Expertly crafted based on user input, with human quality assurance checks.
• Heartfelt & Legacy: These professional tiers involve **human-driven coaching sessions**, manual storytelling refinement, and direct consultation with our vow writing experts.

User Responsibilities

When using our service, you agree to:

• Provide accurate and truthful information
• Submit your questionnaire at least 2 weeks before your wedding date
• Respond to revision requests in a timely manner
• Not use our service for illegal or harmful purposes
• Not share your generated vows publicly as your own original work without attribution

Intellectual Property

Your Content

You retain all rights to the personal stories and information you provide to us. By using our service, you grant us a limited license to use this information solely for the purpose of generating your wedding vows.

Generated Vows

Once you receive your final vows, you own the rights to use them for your personal wedding ceremony. However, the underlying storytelling technology and platform remain our intellectual property.

Delivery Timeline

• Classic: 24 hours from payment confirmation
• Heartfelt: 12 hours from payment confirmation
• Legacy: 6 hours from payment confirmation
• Timelines may be extended during peak wedding season (May-October)
• Rush delivery options available for additional fee

Limitation of Liability

VowsPerfect is not liable for:

• Emotional distress or wedding-related issues beyond vow quality
• Technical issues preventing delivery (e.g., email filters, server outages)
• Delays caused by incomplete or unclear questionnaire responses
• Any indirect, incidental, or consequential damages

Our total liability is limited to the amount you paid for the service.

Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Modifications to Service

We reserve the right to modify or discontinue our service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Changes to Terms

We may update these Terms of Service from time to time. We will notify users of any material changes via email or through our website. Continued use of the service after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@vowsperfect.com
Response time: Within 2 hours during business hours (Mon-Fri, 9am-5pm EST)